Error Loading Add-ins Word For Mac 2016

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Hello, i was very happy with using Office 2016 preview but i needed to use migration assistant and after that, it don't work. I still get can't load visual basic for applications message and office crashes. I tried remove based on steps for 'complete removal office 2011' but it still don't work.

  • Remove Word preferences Step 1. Open Library and then Preferences folder. Locate a file named as com.microsoft.Word.plist. Move the file to the desktop. Now start Word and check whether the problem still occurs. If yes, go and restore the file to its original location and start it over. Open Library and then.
  • While we’re showing Word 2016 for Windows in the screenshot here, this option is available in the same place in other Office applications and Word for other platforms, including Word for iPad, Word for Mac, and Word Online. The Store pane will appear, allowing you to browse and search for available add-ins.

At times your users might encounter issues with Office Add-ins that you develop. For example, an add-in fails to load or is inaccessible. Use the information in this article to help resolve common issues that your users encounter with your Office Add-in.

You can also use Fiddler to identify and debug issues with your add-ins.

Common errors and troubleshooting steps

The following table lists common error messages that users might encounter and steps that your users can take to resolve the errors.

Error messageResolution
App error: Catalog could not be reachedVerify firewall settings.'Catalog' refers to AppSource. This message indicates that the user cannot access AppSource.
APP ERROR: This app could not be started. Close this dialog to ignore the problem or click 'Restart' to try again.Verify that the latest Office updates are installed, or download the update for Office 2013.
Error: Object doesn't support property or method 'defineProperty'Confirm that Internet Explorer is not running in Compatibility Mode. Go to Tools > Compatibility View Settings.
Sorry, we couldn't load the app because your browser version is not supported. Click here for a list of supported browser versions.Make sure that the browser supports HTML5 local storage, or reset your Internet Explorer settings. For information about supported browsers, see Requirements for running Office Add-ins.

Error Loading Add-ins Word For Mac 2016 Free

When installing an add-in, you see 'Error loading add-in' in the status bar

  1. Close Office.
  2. Verify that the manifest is valid
  3. Restart the add-in
  4. Install the add-in again.

You can also give us feedback: if using Excel on Windows or Mac, you can report feedback to the Office extensibility team directly from Excel. To do this, select File | Feedback | Send a Frown. Sending a frown provides the necessary logs to understand the issue.

Error Loading Add-ins Word For Mac 2016

Outlook add-in doesn't work correctly

If an Outlook add-in running on Windows and using Internet Explorer is not working correctly, try turning on script debugging in Internet Explorer.

  • Go to Tools > Internet Options > Advanced.

  • Under Browsing, uncheck Disable script debugging (Internet Explorer) and Disable script debugging (Other).

We recommend that you uncheck these settings only to troubleshoot the issue. If you leave them unchecked, you will get prompts when you browse. After the issue is resolved, check Disable script debugging (Internet Explorer) and Disable script debugging (Other) again.

Add-in doesn't activate in Office 2013

If the add-in doesn't activate when the user performs the following steps:

  1. Signs in with their Microsoft account in Office 2013.

  2. Enables two-step verification for their Microsoft account.

  3. Verifies their identity when prompted when they try to insert an add-in.

Verify that the latest Office updates are installed, or download the update for Office 2013.

Add-in dialog box cannot be displayed

When using an Office Add-in, the user is asked to allow a dialog box to be displayed. The user chooses Allow, and the following error message occurs:

'The security settings in your browser prevent us from creating a dialog box. Try a different browser, or configure your browser so that error-loading-add-ins-word-for-mac-2016.html and the domain shown in your address bar are in the same security zone.'

Affected browsersAffected platforms
Internet Explorer, Microsoft EdgeOffice on the web

To resolve the issue, end users or administrators can add the domain of the add-in to the list of trusted sites in Internet Explorer. Use the same procedure whether you're using the Internet Explorer or Microsoft Edge browser.

Important

Do not add the URL for an add-in to your list of trusted sites if you don't trust the add-in.

To add a URL to your list of trusted sites:

  1. In Control Panel, go to Internet options > Security.
  2. Select the Trusted sites zone, and choose Sites.
  3. Enter the URL that appears in the error message, and choose Add.
  4. Try to use the add-in again. If the problem persists, verify the settings for the other security zones and ensure that the add-in domain is in the same zone as the URL that is displayed in the address bar of the Office application.

This issue occurs when the Dialog API is used in pop-up mode. To prevent this issue from occurring, use the displayInFrame flag. This requires that your page support display within an iframe. The following example shows how to use the flag.

Error Loading Add-ins Word For Mac 2016

See also

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This section contains guidance about testing, debugging, and troubleshooting issues with Office Add-ins.

Sideload an Office Add-in for testing

You can use sideloading to install an Office Add-in for testing without having to first put it in an add-in catalog. The procedure for sideloading an add-in varies by platform, and in some cases, by product as well. The following articles each describe how to sideload Office Add-ins on a specific platform or within a specific product:

Debug an Office Add-in

The procedure for debugging an Office Add-in varies by platform as well. Each of the following articles describes how to debug Office Add-ins on a specific platform:

Validate an Office Add-in manifest

Error Loading Add-ins Word For Mac 2016 Torrent

For information about how to validate the manifest file that describes your Office Add-in and troubleshoot issues with the manifest file, see Validate and troubleshoot issues with your manifest.

Troubleshoot user errors

Error Loading Add-ins Word For Mac 2016

For information about how to resolve common issues that users may encounter with your Office Add-in, see Troubleshoot user errors with Office Add-ins.