Outlook 2016 For Mac Counts Wrong

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Outlook 2016 For Mac Counts Wrong Keys

Original KB number: 3007307

Symptoms

Outlook 2016 For Mac Counts Wrong

When you open your Calendar in Microsoft Outlook 2016 for Mac, the Open Shared Calendar button on the ribbon is unavailable.

Outlook 2016 For Mac Counts Wrongful

My iPhone shows the correct unread message count as well as Outlook Web Access, and on a seperate windows-based computer, Outlook is showing the correct unread message count of 3. Both Mac systems are using OS X 10.7.3 and I have never experienced this issue before. How do I set up OLM in Outlook for Mac 2016? Open Outlook 2016 application on Mac and click Tools on the menu. Click Export under Tools, then select the items that you want to create as OLM file, click Continue. Choose a folder on Mac to save the OLM as an exported file, click Save. If you've installed the most recent macOS update (released in December 2016), Outlook for Mac might stop accepting your password, which used to work just fine. To fix this, repair the Outlook client configuration files that were corrupted. Quit Outlook for Mac. In your Applications folder, find and open Keychain Access.

Additionally, when you point to Open on the File menu, the Calendar option is unavailable.

Cause

This issue occurs if the Group similar folders, such as Inboxes, from different accounts check box is selected and the Hide On My Computer folders check box is cleared in General Preferences.

Outlook 2016 For Mac Counts Wrong Email Address

Workaround

To work around this issue, use one of the following methods:

  • Select the Exchange folder in My Calendars.

    1. Open the calendar.

    2. Expand My Calendars to display the Exchange mailbox calendar, the On My Computer calendar, and calendars that are associated with any other accounts that are open in Outlook for Mac.

    3. Select the Exchange check box.

      After you do this, the Open Shared Calendar button on the ribbon is available.

  • Open another user's Calendar.

    1. On the File menu, point to Open, and then select Other Users Folder.

    2. Search for and then select the user whose calendar you want to open.

    3. In the Folder Type box, select Calendar.

    4. Select Open.

  • Change the preferences settings that are related to the On My Computer folders.

    1. On the Outlook menu, select Preferences.

    2. Select General.

    3. Clear the Group similar folders, such as Inboxes, from different accounts check box.

      Note

      If you're using Outlook 2019 for Mac, clear the Show all mail account folders check box.

    4. If you want, select the Hide On My Computer folders check box.

Outlook 2016 For Mac Counts Wrong Password

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