I changed my password recently and now I'm getting locked out. How do I update my saved passwords?

On This Page

Windows
Mac
iOS
Android

Windows

1. Click Start > Control Panel > User Accounts > Credential Manager.

• Note: If 'View by' is set to Category, click User Accounts first, and then click Credential Manager.

2. Select the Windows Credentials option. Locate the set of credentials that you want to update/remove and then expand the corresponding folder.

3. Then click Remove from Vault

• In Outlook 2016 for Mac, one can manage profiles with Outlook Profile Manager. It is an inbuilt tool for Outlook Mac 2016 by using this utility one can create a new profile or delete the existing profile and much more. You can not use the Outlook Profile Manager in Outlook 2011 for Mac as it is an inbuilt utility for Outlook Mac 2016 only.
• Your contacts, account settings, emails, etc. Quit Outlook and back up this folder before doing any of the following. Launch Outlook again and look through the Inbox, Sent Items and Junk E-Mail folders. Highlight and delete anything you don't need. Go to the Deleted Items folder. Mark all items and delete them so the folder is empty.

If you’re finding that Outlook 2016 is crashing or freezing every time you try to send mail or Outlook 2016 for Mac won’t send email, then the easiest solution is simply to create a second identical Outlook account and then delete the first one. Here’s how to add a new account or profile in Outlook 2016. On the setup page, click Add. Open Outlook for Mac. Select Tools Accounts. On the left-hand side of the window, select the account you want to delete. In the lower left of the Accounts dialog box, click. A subscription to make the most of your time. Try one month free.

or Remove (depending upon which version of Windows you are running).

4. Repeat step 3 for any additional sets of credentials

Mac

1) Open the Mac Keychain. Click Finder > Go > Utilities > Keychain Access.

2) In Keychain Access, select the Passwords category on the left to review the list of sites and services for which you've saved a password.

3) Right-click the service you want to edit/remove, then left-click Delete. It might take a double tap to activate the right-click.

iPad/iPhone

This only includes passwords saved in Safari, the default Internet browser. iOS 12 help can be found

Outlook For Mac Hanging On Deleting Accounts

here.

1. Open the ‘Settings’ menu
2. Click on ‘Safari’ then under general, click on ‘Passwords & AutoFill’
3. Click on ‘Saved Passwords’
4. If your device has a passcode, you will need to enter it
5. A list of saved accounts will be displayed. Click on ‘Edit’
6. Click on the account you want to delete the saved password for. You can select multiple accounts by placing a tick next to each account.
7. Click ‘Delete’ in the top left
8. Click the ‘Delete’ button to confirm
9. The password will now be removed

Android

1. Launch your Browser, usually Chrome.
   
2. Open the Menu and select Settings.
   
3. Select Privacy
   
4. Select Clear Browsing Data.
   
5. Check Clear saved passwords and Clear autofill data, and then choose Clear.

Keywords:	password saved cached update changed changing outlook lockout windows credential locked lock Suggest keywords	Doc ID:	68546
Owner:	Ryan S.	Group:	University of Illinois Technology Services
Created:	2016-11-09 15:49 CDT	Updated:	2020-10-26 16:03 CDT
Sites:	University of Illinois System, University of Illinois Technology Services
Feedback:	178CommentSuggest a new documentSubscribe to changes

Topics Map > Client Configuration > Desktop

This document explains how to connect to the Office 365 service via Outlook for Mac client.

Configure Outlook

If you currently do not have Office/Outlook installed on your computer, please follow these instructions to install Office/Outlook before proceeding.

Warning: Before proceeding, make sure you have updated Outlook to the latest version (patch) currently available. If you do not update Outlook before proceeding, the potential exists that you will be unable to configure your account to Office 365 (you will receive an error during the configuration process).

Important: In addition to configuring your NetID account, this document also contains instructions on how to configure a Service Account. The recommended configuration for Service Accounts within Outlook is to have the Service Account linked to your NetID account and then to use the delegation feature to interact with the Service Account.

Outlook For Mac Hanging On Deleting Account

Microsoft Outlook for Mac uses profiles to manage your accounts within Outlook.

1. You have three options on configuring your Outlook profile:

   Option 1: First time user of Outlook (no existing profile).

   Launch Outlook to start the account creation wizard. If prompted for type of account, select Exchange or Office 365. Proceed to step 2.

   Option 2: Create a new profile.

   Make sure Outlook is not running.

   1. Follow these steps to create a new profile.
   2. Proceed to step 2.

   Option 3: Add your account to an existing profile.

   Launch Outlook.

   1. Go to 'Tools' menu and click the Accounts selection.
   2. Select New Account... from the + menu selection located at the bottom left corner of the 'Accounts' screen.
   3. Proceed to step 2.

2. On the Setup your email window, enter the email address of the account you are attempting to configure:
   • Email Address format: -
     • NetID Account: Enter the primary address of your NetID account which will take one of the following forms: netid@wisc.edu or first.lastname@wisc.edu or name@domain.wisc.edu
     • Service Account: Enter the primary address of your Service account which will take one of the following forms: name@domain.wisc.edu

     Note: if you don't know whether you are attempting to configuring a NetID account or a Service account, please contact your domain administrator or the DoIT HelpDesk.

3. If you receive the following prompt:
   Place a check mark within the 'Always use my response for this server' check box.
   Click Allow.
4. You will be redirected to NetID login screen - enter the credentials of the account you are attempting to configure.
   Please note: If you receive an error message that your account is unable to be auto-configured, please make sure that your Outlook client is fully updated to the newest version (patch) currently available.
   If this is your first time setting up this client: You may receive the following notification:
   Click Activate and follow the instructions using your NetID to login when asked to activate the software.

Important:

• Depending on the size and amount of emails you have in your account, Outlook may require some time to completely download all of your mail (and other data) the first time you load Outlook after configuring your account.
• If you are having issues interacting with the configured account or with other accounts, please verify you have authenticated into Outlook before contacting the help desk.

Optional - Configure Access to the Campus Directory (Whitepages)

Remember: the Global Address List (GAL) will only contain Office 365 accounts. Therefore, you may still need access to the Campus Directory (Whitepages) to find the person you are searching for.

Use these instructions to configure the Campus Directory (Whitepages) within this client.

Outlook For Mac Hanging On Deleting Account Password

Uninstall Outlook/Office

Outlook For Mac Hanging On Deleting Account Page

You may experience issues with Outlook for Mac that are often resolved by performing a full uninstall/reinstall of Microsoft Office. The following Microsoft documentation provides instructions on how to completely uninstall Microsoft Office on your Mac: Troubleshoot Office 2016 for Mac issues by completely uninstalling before you reinstall.

Outlook For Mac Hanging On Deleting Account Download

See Also: